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Before You Contact Us:

Yes, we have answers your questions right here!  Before you leave a message, please take a look below.  99% of your questions will be answered here.  If you truly cannot find the answer to your question, use the contact form at the bottom of this page.  Please note, all responses will be sent by email. We are a small charity and do not have sufficient staff to return calls. 

Please choose from the following actions:

Pet Profile Changes

Make changes to my pet’s superhero profile

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”
  2. Once your are logged into your account, you can select “Superhero Pet Profiles” and make whatever changes you would like to your pet’s profile using the “edit” button on the selected pet’s profile.  
Change the photos/design on my pet profile

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”
  2. Once your are logged into your account, you can select “Superhero Pet Profiles” and replace, delete or add photos to your pet’s profile using the “edit” button on the selected pet’s profile. You can also change the overall design template from this editing menu.
I’d like to add another pet

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”

2. Once your are logged into your account, you can choose the “Add Another Pet” button. This will take you to a checkout for your additional pet profile. 

I’d like to delete my pet’s superhero profile

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”

2. Once your are logged into your account, you can select “Superhero Pet Profiles” and then scroll down to the bottom and click the button that says, “Delete”

Donations / Payments

Update my donation payment information
  1. Click here to go to My Account
  2. Select “Monthly Orders“
  3. Change “Change Payment“
Cancel or pause my monthly donations
  1. Click here to go to My Account
  2. Select “Monthly Orders“
  3. Select “Cancel”  This will deactivate your monthly payments.  You can return to this menu to reactivate your monthly subscription at any time. 

Update My Contact Information

Update my email address
  1. Simply go to your account page and login. Start here: “My Account”
  2. Select “account details” and you will be able to scroll down and edit your email address.  Don’t forget to click SAVE CHANGES at the bottom of the page when you are done.
Update my mailing address
  1. Simply go to your account page and login. Start here: “My Account”
  2. Select “Addresses” and you will be able to edit your address.  Don’t forget to click SAVE CHANGES at the bottom of the page when you are done.

Receipts / Records

I need a tax receipt

You can print an annual tax receipt for your donations.  Simply login to your account. This function will be available starting in January.

Other

My pet has passed away

If you are grieving the loss of your superhero, you have our deepest sympathy. You may wish to transfer your pet’s profile over to The Pet Memorial.  This is a global dedication site for pets all over the world who have left an imprint on this world. Donations to The Pet Memorial sponsor the same incredible animal rescue programs as always, but in memorial of your pet.  

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”

2. Once your are logged into your account, you can select “Superhero Pet Profiles“

3. Select your pet

4. Scroll down to the very bottom of the page and choose the button that says “Transfer Pet Profile to the Pet Memorial“.  

Contact Us

Please allow 5 – 7 business days for us to reply to your email. We ask for your patience as we are a charity operating on a very lean budget. Please write your question below and we will get back to you as soon as possible. Thank you.

Contact Details

Harmony Fund

800 Main Street, Suite 217
Holden MA 01520
U.S.A.

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Harmony Fund
800 Main Street
Suite 217
Holden MA 01520
U.S.A.

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Harmony Fund is a 501c3 charity. Donations are tax-deductible.